Benefits:
Competitive salary
Dental insurance
Employee discounts
Health insurance
Paid time off
Training & development
Vision insurance
Wellness resources
Expected Outcome of Role: “As a Healthy Living Director, you are a critical component to assisting individuals with behavior change as they engage in a healthier lifestyle. Through engagement, encouragement, coaching and meaningful connections, you create the cornerstone to their success”.
POSITION SUMMARY:
As the nation’s leading nonprofit organization committed to strengthening communities through youth development, healthy living and social responsibility, the Y offers more than just a job. We offer you a career with a future and the chance to make a lasting difference in your community. As a key on the Leadership Team, the Healthy Living Director will provide extraordinary customer service, communications, and programming to current and prospective YMCA members. The HLD will develop program guidance to members/staff that will enable them to reach their full potential. They will build new relationships with members that move them along a continuum from a causal connection to a committed level through increased engagement. The HLD will also supervise/lead Healthy Living Coaches, Personal Training, Small Group Training, Group Fitness, Evidenced Based programs, Special Events and agreed upon Wellness programming at the branch and beyond, depending on the candidates experience in this area.
ESSENTIAL FUNCTIONS
MISSION DRIVEN: Upholds the Mission of the YMCA, and demonstrates behaviors that reflect a determined, nurturing, genuine, hopeful, and welcoming nature
SUPERVISION: Leads, coaches and mentors a high-performing and engaging Wellness Departments, with the total of approximately 25 staff. Ensures staff are achieving metric targets and producing meaningful qualitative results. Provides leadership in the daily operations of the branch. Communicates across departments to inspire member focused culture that results in increased member retention.
Membership/Healthy Living Coordinator: 1 FT position with the Grundy YMCA
Healthy Living Coaches: 3 PT Specialists dedicated to the well-being of our members and staff
Personal Trainers/HEAT Coaches: 3 PT Personal Trainers dedicated to results-oriented programming
Group Exercise Instructor:22+ Group Exercise staff delivering fun, safe, effective group fitness classes
FISCAL RESPONSIBILITY:
Develops and manages the Membership operating budgets and meets or exceeds budget targets.
Responsible for total annual revenue: $250,000
Membership Units: 2000 (approximately 3800 members).
VOLUNTEER DEVELOPMENT & ANNUAL CAMPAIGN:
Responsible for a portion of the community phase of the Annual Giving Campaign by serving as a liaison for the Campaign Chair and the Annual Campaign Leadership Committee
Help develop and implement ongoing volunteer & donor cultivation and stewardship practices
Actively participates in the recruitment of Board Members and other volunteers
Works closely with volunteers through various Ad Hock Committees & ongoing one-time volunteer opportunities
SALES & MARKETING:
Collaborates with membership to implement annual marketing plan to drive new member recruitment. Efforts to include: personal training, group exercise, small group training, Smart Start Appointments, corporate engagement, cross-promotion, tour follow-ups, etc.
Collaborate with technical team to ensure website, social media and other mobile tools utilized to meet aggressive revenue goals.
ENGAGEMENT & RETENTION:
Develops and implements sustainable member engagement strategies with focus on increasing member retention.
Drives development of innovative and high-quality programs within the Healthy Living Department/Cabinet, which supports branch and association mission, goals and strategies.
Creates a member-focused culture and models relationship-building skills in all interactions. Fosters a climate of innovation and resolves problems to ensure member satisfaction. Set the standards for and model exceptional member service.
Responsible for assisting in member communications – monthly e-blasts, website, social media, in-branch communications, member inquiries, etc. In this capacity, the Healthy Living Director collaborates with the leadership team, front line staff, contact center and association office marketing & communications teams.
Develops and cultivates strong relationships throughout the branch, association and community.
MEETINGS & COMMITTEE RESPONSIBILITIES:
Participates in weekly Leadership Meetings.
Coordinates quarterly meetings for Wellness Staff.
Participates in monthly Board meetings as needed.
Serve on Wellness focused task forces as needed.
POSITION REQUIREMENTS
Bachelor’s Degree or commensurate work experience in Fitness, Wellness, Healthy Living, or Exercise Science preferred.
Nationally recognized certification in Personal Training, Wellness Coaching, Life Coaching
Experience/Certification in leading Group Exercise or Small Group Training
Previous management experience in recruitment, training, supervision of staff and volunteer groups.
Must be willing and able to work a flexible schedule, particularly evening and weekend hours.
Excellent problem solving, organizational, customer service and communication skills.
Ability to set the standards for and model exceptional member service and build a culture of member involvement and engagement in all staff.
A positive, can-do attitude and the ability to work creatively and independently or as part of a team.
Sound judgment and decision making as well as problem solving and interpersonal skills to relate to people of all socio-economic levels and diverse backgrounds.
Ability to provide facility tours, travel locally to meetings and stand for many hours at a time.
YMCA COMPETENCIES (MULTI-TEAM LEADER)
Mission Advancement: Reinforces the Y’s values within the organization and the community. Effectively communicates the benefits and impact of the Y’s efforts for all stakeholders. Implements effective systems to develop volunteers at programs, fundraising and policy leadership level. Secures resources and support for all philanthropic endeavors.
Developing Self & Others: Develops self and supports others (e.g., staff, volunteers, members, program participants), both formally and informally, to achieve their highest potential
Collaboration: Develops strategies to ensure staff and volunteers reflect the community. Builds and nurtures strategic relationships to enhance support for the Y. Serves as a community leader, building collaborations based on trust and credibility to advance the Y’s mission and goals. Communicates for influence to attain buy-in and support of goals. Provides tools and resources for the development of others.
Operational Effectiveness: Integrates multiple thinking processes to make decisions. Involves members and community in the development of program and activities. Ensures execution of plans. Institutes sound accounting procedures, investment policies and financial controls. Assign clear accountability and endures continuous improvement.
Personal Growth: Fosters a learning environment embracing diverse abilities and approach. Creates a sense of urgency and positive tension to support change. Anticipates challenges that can sidetrack or derail growth and personal learning. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.
SCOPE OF RESPONSIBILITIES:
Total budget responsibility: $250,000
Total membership units: 2000+
Staff Development Responsibilities: approximately 25 part-time staff
Most recent Annual Campaign goal: $150,000
WORK ENVIRONMENT:
Noise level- Med-High
Exposure to electrical/mechanical mechanisms
BENEFITS INCLUDED:
The Family YMCA of Black Hawk County maintains a strong commitment to Mission, Training and Professional Development. An excellent benefits package is offered including health, dental/vision options, 8% retirement contribution paid by the YMCA, paid life insurance, phone and clothing stipend, generous PTO schedule, and additional benefits as outlined by the Personnel Policy. As a YMCA team-member you will receive a community-wide family membership, and Y program discounts.
APPLICATION DEADLINE: November 25, 2024