Booking Coordinator

Heart and Sail Excursions

Booking Coordinator

Philadelphia, PA
Part Time
Paid
  • Responsibilities

    Join Adventure Solution Tours and receive the tools that will make you successful. You will receive:

    • Access to over 133 suppliers (i.e. Disney, Carnival, Sandals, Universal Studios, and All-Inclusive Resorts, Royal Caribbean, & Hilton to name a few)

    • Access to Supplier specific training,

    • Daily and weekly training sessions to make you the best agent you can be

    • One on One Mentor for any help you may need in regards to booking travel

    • Free to Discounted vacations for you and your family

    • No Sales cap & No Quota

    Roles & Responsibilities

    • Research, Create, and Execute exceptional itineraries for clients

    • Review individuals needs and wants for their vacation, to ensure you can cater a trip specially designed to meet their needs.

    • Complete ongoing training to earn and maintain certification to book itineraries

    • Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations

    • Create quote forms for clients to assist with the right itinerary for your clients needs.

    • Review budgets, and plan trips according to client's budget constraints

    • Create promotional materials to utilize

    • Request supplier marketing materials

    • Monitor restrictions on travel that come and go

    • Book vacation needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc…)

    • Effectively communicate with clients pre/post trip

    • Handle issues that may arise during the bookings and/or vacation for clients

    • Network with tour operators regarding packages that you can possibly offer to clients

    Requirements

    • Must be at least 18 years of age and be authorized to work within the US

    • Must live in the US

    • Must be able to effectively communicate with clients (strong sales background a plus)

    • Customer Service Skills are a plus

    • Must be able to maintain professionalism

    • Must have a smartphone with internet access, laptop recommended but not required

    • Personal travel experience is a huge plus, however not required

    • Previous experience in customer service or hospitality also a plus, but not required

    Benefits:

    • Full Training Provided

    • Work PT or FT

    • No experience necessary

    • no sales cap & no quota

    • Free or Discounted Vacations/Discounts

    • Licensed & Bonded

    • E&O Insurance with Fraud Protection

    • Daily Training Available

    • Certification