Job Description

The Business Analyst will work closely with cross-functional teams to analyze business needs, optimize processes, and implement solutions that align with our academic and administrative goals. This role is crucial in bridging the gap between business operations and technology by gathering requirements, assessing system performance, and delivering insights that drive operational excellence in a college education environment.

• Collaborate with academic leadership, student services, and IT teams to identify, analyze, and document business requirements for key initiatives.
• Lead the evaluation and improvement of academic processes, including enrollment, registration, course management, and student support services.
• Act as a liaison between business stakeholders and technical teams to ensure solutions meet educational and operational needs.
• Analyze and interpret data to deliver actionable insights that support enrollment growth, student retention, and program performance.
• Document current state workflows and recommend process improvements to enhance efficiency and student outcomes.
• Assist in the selection, implementation, and optimization of education-focused software platforms (e.g., LMS, SIS, CRM).
• Support change management efforts by developing training materials, conducting stakeholder sessions, and ensuring a smooth transition to new systems and processes.
• Ensure compliance with educational standards, data privacy regulations, and accreditation requirements in all business processes.
• Other duties as assigned.

Salary starting at $90k DOE

Qualifications

• Bachelor's degree in Business, Information Systems, or a related field (Master’s degree preferred).
• 5+ years of experience as a Business Analyst, preferably in the higher education industry.
• Strong understanding of college and university operations, including enrollment management, financial aid, course scheduling, and student support.
• Experience with education technology platforms such as LMS (Learning Management Systems), SIS (Student Information Systems), and CRM systems.
• Excellent communication and stakeholder management skills, with the ability to translate business needs into technical solutions.
• Proficiency in data analysis tools and techniques.
• Familiarity with project management methodologies and tools.
• Knowledge of compliance and accreditation requirements in higher education is a plus.

Additional Information

We Offer:

• Medical, Dental and Vision starting the 1st of the month following 30 days of employment
• 2 Weeks’ starting Vacation per year. Increasing based on years of service with company
• 12 paid Holidays and 2 Floating Holiday
• 401K with a Company Match
• Company Paid Life Insurance at 1x’s your annual salary
• Leadership development and training for career advancement
• Tuition assistance and Forgiveness for you and your family up to 100% depending on program