Job Description

We are seeking an Assistant Manager to join our team! You will be responsible for overseeing and coordinating the activities of a portion of the warehouse fulfillment team, and report to the General Manager.

SCHEDULE - PAY - LOCATION:

• Schedule: 8:30 AM - 5:00 PM ET, Monday to Friday
• Pay: $20/hr to start, with bonuses or commission as applicable
• Location: 510 West 27th Street, New York, NY, 10001

RESPONSIBILITIES:

• Management: Supervise team of pickers and packers in order to get orders picked, packed, and shipped. You will have your own team of 2-3 people to manage.
• In the short term, you will help with picking and packing so that you learn the systems, locations, etc. and are able to train new employees.
• You will own a portfolio of accounts/companies that you are responsible for maintaining, operating, and communicating with
• Communicate with these clients (founders of small ecommerce businesses) on order status when there are questions
• Ensuring inventory levels are accurate
• Work on the computer to print packing slips and shipping labels in a software that we will train you on
• Adjust daily schedule for shift personnel to ensure optimal efficiency
• Train and evaluate employees - help to hire employees to be on your team that you will manage
• Do tasks that the General Manager asks you to do as needed
• You will open the warehouse each morning to get it ready for the team
• Resolve escalated customer complaints

​QUALIFICATIONS:

• Must have strong written and communication skills
• Computer experience
• Desire to manage or Management Experience is a plus
• Previous experience in retail, customer service, or other related fields
• Ability to thrive in a fast-paced environment
• Strong leadership qualities
• College degree a plus
• Must complete a background check

ABOUT HIGHLINE COMMERCE: We were started in January 2020 to help NYC-based eCommerce companies scale their operations in an effective way. Check out our website for more information: https://www.highlinecommerce.com/. We manage inventory storage and order fulfillment for direct-to-consumer ecommerce startups based in NYC. We're founded by former tech employees who are looking to disrupt the logistics industry by making it easier for eCommerce start-ups scale up their operations faster and more efficiently. There are 2 co-founders, and 10 full time employees who work here presently - so we're a small but fast growing team! You will be working directly with the company founders. We had 2 companies as clients in 2020, and now have 27 companies in 2021. 2022 will be a roller coaster ride of growth! We'll be looking to raise our first round of funding in 2022 - so it's no mistake to say you will be getting in early, before even the seed round of funding.

Company Description

https://www.highlinecommerce.com/