Job Description

So thrilled you took a chance to review this opportunity today, I promise it will be worth your while. If you think to yourself, "I could be a virtual customer service rep..", please give this a read. If you like what you hear, apply today and let's have a chat.

About Us:

We are a fast growing start-up looking to change the way people think about managing work-life balance. We utilize ground-breaking technology and digital tools to make work fun and exciting. Most important, you can get this done from anywhere. Want to work while you travel? Say less. We have exclusive partnerships that have allowed us to grow a startup into one of the most premier, boutique firms around the globe. We have existing partnerships worldwide and the growth has just begun.

Why work for us? Here’s what we offer:

• Paid training
• Weekly pay and generous bonus structure
• Potential to grow within the company through promotions, raises and bonuses
• Unmatched company culture
• Best-in-class training and support from management
• On-going professional development training/mentorship
• A unique opportunity to join one of the fastest growing companies in the nation
• Ability to travel and partake in company/industry-wide events such as trainings, seminars and conferences

Your Role:

Virtual customer service team members work from home, while providing our clients unmatched customer service and informative interactions. Your job is to host virtual overviews with tools like zoom or other hosting platforms to discuss new and existing partnerships and inform customers of our product offerings. You are provided all the tools you need to be successful. The average meeting is roughly 15 minutes long and the purpose is to provide a company overview and a review of products and services. Most important you educate them on the benefits of partnering with us a primary service provider.

Responsibilities:

• Develop customer success metrics and execute account strategies
• Build trust with customer accounts through open and interactive communication
• Schedule and attend virtual meetings using Zoom and other platforms
• Monitor, identify and mitigate account-level risks and up-sell opportunities, align product and customer roadmaps, and deliver customer renewals
• Present to families different benefits programs, enroll new clients, and open new accounts.
• Oversee and prioritize each customer in your portfolio

The key to being a successful presenter is being able to make sure registrants attend the webinar, sit through the webinar in its duration and complete the next steps in the hiring process.

Ideal Candidates Are:

• High Energy
• Confident and Outgoing
• Customer Service/Sales Oriented
• Results Driven
• Tech Savvy

If this sounds like you, we have the opportunity you're looking for. We embrace the motto "work smarter, not harder", value the input of our team and look for individuals who the bring the same energy as the rest of our employees day in and day out.

Company Description

Our clients include some of the largest financial services holding companies listed on the New York Stock Exchange and other global partners. We work hand in hand with working class families nationwide providing the two most valuable things a family needs for their futures - protection and peace of mind. We attract a select group of leaders, entrepreneurs, and high achievers eager to jumpstart their sales career with a fast-paced, stable, and internationally growing company. All of our career are work from home(virtual) customer service and sales opportunities.