Description

¨ Home Care Supervisors oversee services provided to individuals in their own homes and communities, who need assistance caring for themselves as a result of old age, sickness, disability and/or other inflictions. Home care may include assistance with the activities of daily living, housecleaning, laundry, meal preparation, transportation, companionship and respite,

¨ Home Care Supervisors ensure that employees deliver services in a caring and respectful manner, in accordance with relevant Agency policies and industry standards.

Reporting Relationship

¨ Reports to Manager/Administrator.

Responsibilities/Activities

¨ Ensure Agency policies and procedures and industry standards and regulations are followed.

¨ Assist with the coordination, evaluation and planning of home care services.

¨ Assist the Administrator with administrative activities and optimal use of resources.

¨ Develop, implement and evaluate strategic plans, goals and objectives.

¨ Coordinate staffing activities.

¨ Coordinate scheduling activities.

¨ Supervise work activities of designated employees.

¨ Develop and instruct employees in the use of practices, procedures and equipment.

¨ Prepare budget reports based on compiled financial and statistical records.

¨ Provide leadership to employees.

¨ Conduct in-home assessments.

¨ Liaise with community resources and other agencies.

Required Knowledge

¨ Knowledge of standards of practice and scope of practice, in accordance with state regulations

¨ Comprehensive knowledge of other health care disciplines and their role in client and family care.

¨ Knowledge of personal care and home management skills.

¨ Knowledge of principles and processes for providing client and personal care services, including needs determinants, meeting quality standards and evaluation of client satisfaction.

¨ Knowledge of the English language.

¨ Knowledge of the information and techniques needed to diagnose and treat injuries including emergency first aid and CPR.

¨ Knowledge of clerical procedures such as maintaining records and completing forms.

Required Skills/Abilities

¨ Ability to demonstrate effective supervisory abilities.

¨ Ability to gain respect and cooperation.

¨ Ability to inspire and motivate subordinates.

¨ Ability to direct work groups toward a common goal.

¨ Ability to delineate assignments.

¨ Ability to oversee the work of subordinates.

¨ Ability to plan and organize work.

¨ Ability to coordinate with others.

¨ Ability to anticipate future needs.

¨ Ability to administer policies and implement procedures.

¨ Ability to maintain appropriate contact with manager/administrator.

¨ Ability to utilize funds, employees and equipment.

¨ Ability to provide opportunities/guidance for employee development.

¨ Ability to resolve work-related employee problems.

¨ Ability to assist subordinates in accomplishing their work related objectives.

¨ Ability to converse with subordinates in a clear, concise, accurate & timely manner.

¨ Ability to make useful suggestions.

¨ Ability to establish and maintain relationships.

¨ Ability to apply reason and logic to identify strengths and weaknesses of possible solutions.

¨ Ability to identify problems and determine effective solutions.

¨ Ability to monitor and assess employees, clients and effectiveness of service.

¨ Ability to communicate written and oral information so others understand.

¨ Ability to listen and understand the spoken word.

¨ Ability to work independently and in cooperation with others.

¨ Ability to determine or recognize when something is likely to go wrong.

¨ Ability to provide advice and consultation to others.

¨ Ability to observe and recognize changes in clients.

¨ Ability to establish and maintain harmonious relations with clients/families/co-workers.

Physical and Mental Demands:

¨ Good physical and mental health.

¨ Physical ability to stand, walk, use hands and fingers, reach, stoop, kneel, crouch, talk, hear & see.

¨ Mental fortitude and stability to handle stress.

¨ Physical and mental ability to drive a vehicle.

Qualifications/Education

¨ Current driver’s license or valid state-issued ID.

¨ Proper Vehicle Insurance Coverage. .. Bachelor of Science in Nursing (BSN)

Training/Experience:

¨ May require related experience.