Holiday Inn Express & Suites Newton, NJ: We are seeking a customer service-oriented individual to join our team as a Hotel Front Desk Agent. In this role, you will be responsible for providing exceptional guest service, checking guests in and out of the hotel, making reservations, answering phone calls and inquiries, and handling any guest requests or concerns.

Duties and responsibilities:
- Greet and assist guests with a friendly and welcoming attitude
- Check guests in and out of the hotel efficiently and accurately
- Handle guest reservations, cancellations, and changes
- Answer phone calls and respond to guest inquiries in a timely and professional manner
- Handle guest requests and concerns promptly and efficiently
- Process payments and maintain accurate records of guest transactions
- Maintain a clean and organized front desk area
- Inform guests about hotel amenities, services, and local attractions
- Collaborate with other hotel staff to ensure guest satisfaction

Requirements:
- High school diploma or equivalent
- Previous customer service experience preferred
- Excellent communication and interpersonal skills
- Strong attention to detail and problem-solving abilities
- Ability to work independently as well as part of a team
- Proficiency in operating computer systems
- Ability to work a flexible schedule, including evenings, nights, weekends, and holidays

If you have a passion for hospitality and enjoy providing outstanding service to guests, we invite you to apply for the Hotel Front Desk Agent position. Join our team and be a part of creating memorable experiences for our guests.