Benefits:

401(k)

Bonus based on performance

Company parties

Flexible schedule

Free food & snacks

Opportunity for advancement

Paid time off

Relocation bonus

Training & development

Benefits/Perks

Flexible Scheduling

Competitive Compensation

Careers Advancement

Job Summary

We are seeking a Home Care Case Manager As a Case Manager, you will play a crucial role in ensuring the highest level of care and service to our clients. The ideal candidate is empathetic, highly organized, and possesses excellent customer service skills.

Responsibilities

Maintaining a fully staffed caseload at all times

Meeting all client needs and ensuring caregivers are appropriately matched and trained

Updating your supervisor on client birthdays within your caseload so a gift can be arranged

Ensuring client compliance with care plans, care assessments, and all necessary reports

Conducting 24-hour check-in calls following the start of service

Conducting a 10-day courtesy call with case managers after service initiation

Completing 30, 60, and 90-day reports for your clients

Performing bi-monthly home visits for quality assurance

Leading the initial intake process for new clients assigned to you

Ensuring care plans are updated annually for each client

Qualifications

High school diploma or GED

Previous experience as a Home Care Case Manager or in a similar position is preferred

Highly organized with attention to detail

Comfortable with Microsoft Office and other computer programs

Ability to multitask and prioritize projects

Excellent customer service and interpersonal skills