Home Care Scheduler

Diligent Home Health Care INC

Home Care Scheduler

Jacksonville, FL
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Opportunity for advancement

    Paid time off

    Benefits/Perks

    Flexible Scheduling

    Competitive Compensation

    Careers Advancement

    Job Summary

    We are seeking a Home Care Scheduler to join our team. In this role, you will collect, manage, and report on the scheduling information. This is an important position that allows us to provide comprehensive and consistent patient care by coordinating medical and health services. The ideal candidate is empathetic, highly organized, and possesses excellent customer service skills.

    Responsibilities

    Coordinate internal and external staffing needs

    Assign clients to the appropriate clinicians

    Use cloud-based scheduling software

    Maintain an up-to-date list of on-call and backup staff and use to secure last-minute coverage

    Communicate with caregivers regarding any updates or changes to their schedule

    Communicate with managers and clients to inform them of any schedule or staffing changes

    Assist in the hiring, training, and management of new staff

    Qualifications

    High school diploma or GED

    Previous experience as a Home Care Scheduler or in a similar position is preferred

    Highly organized with attention to detail

    Comfortable with Microsoft Office and other computer programs

    Ability to multitask and prioritize projects

    Excellent customer service and interpersonal skills