Benefits:

Retirement plan

Health insurance

Paid time off

We are looking for a Home Care Scheduler to help manage our successful Home Health business! This role makes a significant impact on our daily operations and the ability to provide the best care to clients by coordinating services.

As a scheduler, you will be primarily responsible for the collection, management, and reporting of scheduling information. Process-driven with exceptional customer service skills, you genuinely care about people, connecting clients and caregivers to improve lives. This role requires an individual who is detail-oriented and an expert at managing multiple priorities.

RESPONSIBILITIES

Coordinate the use of our staff to ensure consistent quality of services for both internal and external staffing needs

Assign new clients to caregivers according to scheduling protocols

Use web-based scheduling application as the basis for all scheduling

Create and maintain schedules for all caregivers

Contact caregivers regarding shift coverage and any changes to the hours of their regular schedule

Keep a “hot list” of all staff that can be placed immediately or used as backup for all call-off situations

Fill open shifts and secure coverage for call-offs or changes in client’s needs

Maintain ongoing communication with managers, caregivers & clients regarding scheduling and changes

Participates in determining hiring needs, as well as helping to train new staff

Be on an on-call rotation with other staff

Part-time (Fridays, Saturdays, Sundays, & Mondays) with eventual full-time potential

PREFERRED QUALIFICATIONS

High school diploma or GED

1-2 yrs patient scheduling experience

WellSky or Clear Care software experience

Must be well organized & show great attention to detail

Proficient with computer use and software applications

Multi-tasker and customer service-oriented with a sense of urgency

Excellent time management and communication skills

Home health experience

WHY JOIN THE INDUSTRY?

Health insurance benefits available

PTO accrual

Competitive compensation

Flexible work from home options available.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to HomeWell Care Service Corporate.