Home Health Care Office Manager

Wilson Estate

Home Health Care Office Manager

Cincinnati, OH
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Training & development

    Benefits/Perks

    Competitive Compensation

    Career Growth Opportunities

    Fun and passionate Team

    Job Summary

    We are seeking a motivated and outgoing Office Manager to join our Home Health Care Agency. In this role, you will provide a variety of clerical and administrative support to our employees, and clients ensuring the office and company runs smoothly and efficiently. Your responsibilities will include answering phone calls and greeting visitors, keeping the environment clean and sanitized, scheduling appointments, planning outings/ shifts, writing correspondence, training staff and other duties to help maintain compliance. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor.

    Responsibilities

    Develop, update, and maintain relevant office procedures

    Create and maintain an organized filing system

    Greet and assist clients/ customers as they arrive

    Answer incoming phone calls and route them to the appropriate person

    Schedule appointments and maintain calendar

    Organize meetings and take accurate minutes

    Write emails, memos, and letters and distribute them appropriately

    May hire and train new staff

    Coordinates and oversees the day-to-day workflow of staff.

    As requested by the Executive Director, conducts or assists with performance evaluations that are timely and constructive.

    Assists the Executive Director with employment actions, including discipline and termination of employees in accordance with company policy.

    Monitors company performance, identifying and facilitating opportunities to increase productivity and efficiency.

    Manages daily aspects of the company and its staff to ensure projects are completed and goals and customer needs are met.

    Collaborates with Executive Director to plan, direct, and coordinate programs and projects.

    Manages conflicts and resolves complaints about or within the company.

    Performs other related duties as assigned.

    Qualifications

    High school diploma/GED required, Associate’s degree or administrative training is preferred

    Previous experience as an Office Coordinator or in a similar position

    Understanding of basic bookkeeping principles

    Familiarity with standard office equipment such as printers and fax machines

    Excellent computer skills and Proficient with Microsoft Office Suite or related software.

    Highly organized with excellent time management skills, the ability to prioritize projects and excellent attention to detail

    Excellent time management skills with the ability to assign and delegate tasks.

    Excellent verbal and written communication skills.

    Ability to create and present ideas, reports, and budgets in various formats.

    Ability to work both independently and collaboratively.

    Education and Experience:

    Prior home health care experience (Required)

    Ability to pass criminal/registry background checks

    Driver's License (Required)

    Associate’s degree in related field (preferred)

    Certifications, Licenses, and other Special Requirements (Preferred)