Benefits:

Opportunity for advancement

We are looking for an Office Manager/Care Manager to help manage our successful Home Health business! This role makes a significant impact on our daily operations and the ability to provide the best care to patients by coordinating medical and health services.

You are highly detail-oriented and an expert at managing multiple priorities. As a scheduler, you will be primarily responsible for the collection, management, and reporting of scheduling information. Process-driven with exceptional customer service skills, you genuinely care about connecting patients and caregivers to improve lives.

RESPONSIBILITIES

Lead a team, manage caregivers and ability to problem solve

Manage day to day operations

Coordinate the use of our staff to ensure consistent quality of services for both internal and external staffing needs

Complete assessments with new clients

Develop and implement a written care plan for each client

Supervise client care while conducting scheduled and non-scheduled in-home client support visit

Able to supervise, assess and evaluate caregivers and advocate on behalf of clients and families

Ensure client records are current and properly maintained in accordance with agency policies and procedures

Use web-based scheduling application as the basis for all scheduling

Create and maintain schedules for all clients

Contact caregivers regarding shift coverage and any changes to the hours of their regular schedule

Keep a “hot list” of all staff that can be placed immediately or used as backup for all call off situations

Fill open shifts and securing coverage for call-offs or changes in client’s needs

Maintain ongoing communication with Managers, Caregivers & Clients regarding scheduling and changes

Participates in determining hiring needs, as well as interviewing, hiring and training new staff

Serve as a resource for clients and families, facilitating client education, empowerment, and quality of life; provide recommendations and referrals as needed to third party services

QUALIFICATIONS

Experience managing a home healthcare agency

Must be familiar with WellSky database

Knowledgeable with TX Home Care Regulations

College degree preferred, will consider 4 years of experience in lieu of a degree

1-2 yrs patient scheduling experience

Must be well organized, show great attention to detail

Proficient with computer use and software applications

Multi-tasker and customer service-oriented

Excellent time management skills

Must present a positive and professional business image

WHY JOIN THE INDUSTRY?

Competitive compensation

Training and support

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to HomeWell Care Service Corporate.