Benefits/Perks

Flexible Scheduling

Competitive Compensation

Careers Advancement

Full time & Part time position

Job Summary

We are seeking a Lead Caregiver /Scheduler to join our team in this role, you will collect, manage, and report on the scheduling information. You will be Obligated to Cover shifts when there are Gaps in client services. This is an important position that allows us to provide comprehensive and consistent patient care by coordinating medical and health services. The ideal candidate is empathetic, highly organized, and possesses excellent customer service skills.

Responsibilities

Coordinate internal and external staffing needs

Assign clients to the appropriate clinicians

Maintain an up-to-date list of on-call and backup staff and use to secure last-minute coverage

Covering shifts for caregiver if there is no back-up staff available

Communicate with caregivers regarding any updates or changes to their schedule

Communicate with managers and clients to inform them of any schedule or staffing changes

Supervisory Visits with staffing clients

Qualifications

High school diploma or GED

3 or more years of Caregiver Experience

Previous experience as a Home Care Scheduler or in a similar position is required

Highly organized with attention to detail

Comfortable with Microsoft Office and other computer programs

Ability to multitask and prioritize projects

Excellent customer service and interpersonal skills

Must have HHA Exchange experience