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Hospitality Manager

Volunteer Hospitality Llc

Hospitality Manager

Springfield, TN
Full Time
Paid
  • Responsibilities

    Benefits/Perks

    Competitive wages

    Career Growth Opportunities

    Fun and Energetic Environment

    Job Summary

    We are seeking a positive, friendly, and experienced Hospitality Manager to join our team! As the Hospitality Manager, you will organize and oversee the daily operations of our facilities.

    The Hospitality Manager must possess strong communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. You should be capable of solving problems successfully even when faced with challenging situations.

    Responsibilities

    Hire qualified personnel according to standards set forth by the company

    Organize and coordinate facility operations to maximize efficiency

    Manage staff

    Ensure supplies, equipment, and inventory are stocked and maintained

    Respond to guest concerns and resolve them appropriately

    Maintain accurate records

    Review and prepare reports for senior management

    Ensure compliance with health and quality standards

    Qualifications

    Proven experience as a Hospitality Manager is preferred

    Familiarity with hospitality industry standards

    Proficient in English; knowledge of additional languages is a plus

    Ability to resolve issues with a customer-focused orientation

    An outgoing personality

    Excellent communication skills

    Strong organizational and time-management skills

    Bachelor’s degree in Hospitality Management is preferred