POSITION SUMMARY: The host/hostess is responsible for checking in and managing the seating of all guests, both reservations and walk-ins. You should be knowledgeable, attentive, and focused on providing the best possible service in a fast-paced environment. You should be efficient, reliable, and perceptive with excellent communication and time management skills.

POSITION RESPONSIBILITIES:

• Promptly and warmly greets and directs guests to their tables based on availability or desired seating arrangements.
• Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
• Answers phones and schedules reservations as needed.
• Helps restaurant staff by setting and clearing tables; replenishing water; and serving beverages as needed.
• Assists staff with side work, including, but not limited to, cleaning windows, stocking menus, sweeping around the bar, etc.
• It helps create an overall enjoyable dining experience and promotes a safe, clean, and neat environment for guests and other associates.
• Bussing tables as well as bringing out meal orders if waitstaff are busy.
• May perform other duties as assigned by management.

REQUIRED SKILLS/ ABILITIES:

• Must have a great attitude.
• Excellent communication and customer service skills.
• Must be able to work effectively in a fast paced setting while standing and/or walking for long periods of time.
• Must be flexible to work any schedule including weekends, evenings, and holidays.
• Ability to work both independently and within a team environment.

EDUCATION/ EXPERIENCE:

• Must be at least 18 years of age.
• Restaurant Experience preferred.
• Must be available weekday nights and open availability on weekends