Host & Expo

Mystic Cafe

Host & Expo

Lewiston, ID
Part Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Employee discounts

    Flexible schedule

    Free food & snacks

    Free uniforms

    Opportunity for advancement

    Training & development

    YOU MUST BE AVAILABLE TO WORK NIGHTS AND WEEKENDS. PLEASE DO NOT APPLY IF YOU DO NOT HAVE WEEKEND AVAILABILITY.

    We are hiring!

    Mystic Café isn't your typical restaurant. We offer breakfast, lunch, and dinner throughout the week alongside quality espresso, fine wines, local art, and live music. Our customers enjoy the vintage dining atmosphere with our locally sourced and artisan meals. Mystic’s team members are excited to serve our customers, and many of our team members move up to become trainers, supervisors, and even managers.

    We are currently looking for a Host and Expo to join our team.. Once you learn how to host, we will train you on expo. We find it easier for people to learn expo once they have experience hosting.

    Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive until their departure. You should also be available to work in shifts.

    Ultimately you are responsible for ensuring we provide excellent customer service and a pleasant dining experience to each of our guests. If you think you can take on these responsibilities with enthusiasm, please read below to see if you qualify!

    Responsibilities:

    Welcome guests to the venue

    Provide accurate wait times and monitor waiting lists

    Manage reservations

    Escort customers to assigned dining or bar areas

    Provide menus and announce server's name

    Greet customers upon their departure

    Coordinate with wait staff about available seating options

    Maintain a clean reception area

    Cater to guests who require extra attention (e.g. children, elderly)

    Answer incoming calls and address customers’ queries

    Assist wait staff as needed

    Requirements:

    Understanding of restaurant etiquette

    Familiarity with health and safety regulations

    Demonstrable customer-service and multi-tasking skills

    Excellent communication skills (via phone and in-person)

    Strong organizational skills with the ability to monitor the entire dining and bar area

    Responsible, enthusiastic, reliable, and professional demeanor

    Willingness to be cross-trained

    Commitment to excellence in your job

    Availability to work in shifts as needed

    Good physical condition to walk and stand during an entire shift

    Sunday availability

    Compensation:

    $50 bonus (in company credit form) for employee referrals

    Free shift meal up to $16.00

    $10.00/hr + tips (Tips are a guaranteed part of your wage, you will receive a tip out every shift you work)

    Good Grade Rewards

    Relaxed uniforms

    Thanksgiving and Christmas Day guaranteed off!

    Sunday evenings off!

    Extremely flexible work schedule

    Enjoy the benefits of working for a successful company, with comprehensive training, benefits to qualifying employees including a monthly meal discount card to all Happy Day locations, medical and dental insurance, 401(k) with company match, tuition assistance, and daycare reimbursement, and being a partner to the community.

    Happy Day Restaurants corporation is a Lewiston, ID–based business founded in 1969 to bring the freshest products and most dynamic customer service experiences in the industry to our guests in the Inland Northwest. We operate 13 restaurants and a catering company in the LC Valley and on the Palouse and have won many regional and national awards for our businesses, including induction into the Idaho Hall of Fame in 2016.

    HDR values our employees and offers a variety of opportunities, benefits, and services to help develop leadership qualities in each person. Community is our favorite word, and we give back frequently by supporting many local and regional non-profits and other community-based efforts.

    We constantly strive to raise our standards and go the extra mile. If you want to be a part of this community of excellence, apply today! For more information about Happy Day, please visit happydayrestaurants.com.