Job Description

Position Summary

The Host / Hostess is responsible for welcoming guests on arrival to the restaurant, seating and presenting clean menus to them in a friendly, professional and timely manner. This person reports to Experience Manager. This position reports to Aspen Ventures Experience Manager

Job Posting Deadline

Applications for this position will be accepted until January 6, 2025 for the 2024-2025 Winter Season.

Essential Job Functions/Key Job Responsibilities

• Ensure that all guests are greeted in a timely manner
• Communicate with guests regarding wait times, ensuring that everyone feels accommodated and listened to
• Manage the seating chart to ensure tables are allocated fairly between servers
• Assist restaurant employees with clearing and resetting tables as needed
• Ensure bar area tables are clean and condiments are stocked, cleaned and refilled as needed
• Assist with restaurant side work as needed to prepare for service
• Answer phone calls to communicate wait times, reservations, collect payment and be able to answer basic resort questions for guests
• Participate in daily cleaning operations for the restaurant, which can include checking bathrooms are clean, mopping, sweeping, vacuuming
• Able to assist as a restaurant server, food runner or busser if needed
• Snow removal as required by specific restaurant, which may include moving deck furniture
• Other duties as assigned.

Qualifications

• Must be 18 years of age or older
• Ability to communicate and follow oral or written directions in English is required
• High School graduate preferred
• TIPS Certification preferred
• Ability to ski or ride at an intermediate level is required for employees of ski in/ski out restaurants in winter

**Knowledge, Skills & Abilities **

• Must display basic knowledge of food preparation techniques and food allergies
• Knowledgeable of restaurant drinks menu and food items and other products offered
• Knowledge of local attractions, restaurants and activities
• Ability to work outdoors at elevation
• Ability to maintain a positive, professional, team-player attitude
• Ability to work outdoors at high elevation for entire shift
• Ability to maintain a positive, professional, team-player attitude

Additional Information

Work Environment and Physical Demands:

• Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time
• Regularly work in wet, cold, snowy and sometimes windy conditions for extended periods of time and may be required to walk on slippery and uneven surfaces
• Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance

Job Benefits
This position is classified as a regular full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.

• Paid Time Off Programs
• Paid Leave Programs
• Employee Ski Pass
• Other company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

Aspen One participates in E-Verify.

E-Verify & Right to Work Poster