Host

Justin Thompson Restaurant Group

Host

Tulsa, OK
Full Time
Paid
  • Responsibilities

    PRHYME offers the highest level of service and quality in Tulsa. A more knowledgeable and professional staff won’t be found anywhere else. We pride ourselves in providing a dining experience that will truly impress each and every one of our guests. PRHYME’s menu features only the best cuts of USDA Prime beef and also boasts a variety of seasonal favorites and fresh seafood. Guests will also enjoy artistically plated appetizers, classic caviar service, desserts made in-house, and much more. PRHYME also boasts a wine list with over 250 selections from around the world, meticulously chosen and arranged by our expert team of certified sommeliers.

    JTR Mission Statement:

    Our mission is to serve to the delight of our guests, staff, and community. We serve and delight by consistently providing exceptional cuisine, extraordinary service, and exceeding the expectations of our patrons and supporters.

    Summary of Position:

    As a Host, you are the first and last impression guests have of JTR Group. Hosts greet guests at the front door and seat them in the dining room. Hosts must be able to take accurate and complete information from guests in person and over the phone while handling multiple tasks simultaneously. Phone etiquette and general friendliness are required, as well as a genuine enjoyment of interacting with people.

    Duties & Responsibilities:

    Follow all JTR Group policies and procedures

    Greet guests quickly and with a smile, noting guests’ names

    Engage guests about who we are and what we offer

    Provide guests with information regarding food and beverages

    Take down reservation information and operate table management software quickly, accurately, and efficiently

    Answer the phone promptly with a friendly demeanor

    Communicate vital information regarding reservations and requests to Management

    Track and manage the workload of Servers on the dining room floor, ensuring appropriate pacing and covers

    Maintain restrooms and dining room cleanliness during the course of service

    Notify Management when supplies are low

    Help buss dirty tables and reset them for incoming reservations

    Respond to guest complaints with tact and poise, communicate issues with the Manager on Duty

    All other tasks/duties assigned

    Qualifications:

    Be 16 years of age or older

    Be able to communicate respectfully and honestly with others, including all staff

    Have knowledge of service, food, and beverage with at least 1 year of experience in front of house operations (or 1 year of customer service experience)

    Be able to do basic math calculations

    Have the ability to work in a standing position for long periods of time, up to 5 hours

    Personality Considerations:

    Focus on service, quality, and hospitality

    Great guest and employee relations

    Demonstrated creativity and forward-thinking

    Self-motivated

    Confident

    Team-oriented

    Ambition to grow within the company

    Desire for continued education and growth

    Kind

    Honest

    Trustworthy

    Respectful

    Final Considerations:

    We are looking for Hosts who embrace our belief that we strive to meet and exceed the expectations of our mission daily. We are committed to providing the best possible service, food, and beverages for our guests to their absolute delight. In addition, our responsibility is to provide a safe and profitable work environment for our employees to excel and prosper. We are looking for someone who truly cares about people, their happiness and success, the well-being of others around them, and the community.