Benefits:
Bonus based on performance
Company parties
Employee discounts
Free uniforms
Located in the seasonal Alaskan cruise ship port of Skagway, the Skagway Brewing Company is an expansive three story building featuring an on-site microbrewery, retail store, restaurant, pub, and beer garden totaling seating around 375. Plus we take pride in our sustainability efforts - we have a year-round indoor aeroponic "farm" where we grow all of our own leafy greens & culinary herbs. And the harvest yield of this produce is boosted by the carbon dioxide released from the brewing process which we capture and send via pipes over to the garden. Neat stuff!
And Skagway is nature's playground as the area abounds with natural beauty and adventures like hiking, fishing, camping, rock climbing, zip lining, and not to mention the wildlife! You'll make many memorable experiences and everlasting friendships here... and may just find your forever home!
Job Summary (Host: Full Time, Seasonal)
The host is the face of SBC, warmly welcoming guests, ensuring they are seated in a timely manner and answering any questions they may have with impeccable customer service and composure. The host controls the flow of the restaurant.
This is a seasonal position running late April through early October, based on the busyness of the cruise ship season
Resume and 3 professional references required at application
Responsibilities
Meet, greet & seat guests in a timely manner with composure
Inputting guest information into Toast guest management software (phone numbers, name, etc)
Directing guest traffic with repetitive guidance
Manage and balance the flow of the restaurant by accurately pacing the seating of guests
Maintain a welcoming presence along with a friendly and courteous attitude….smile!
Provide information/recommendations to guests upon request (such as menu or beer suggestions, locations of stores, general information about Skagway or Skagway Brewing, etc)
Be attuned to length of time guests have been waiting, whether service is needed, etc
In-depth knowledge of bar and restaurant menus
In-depth knowledge of retail merchandise sold in our gift shop
Direct customers to merchandise and special promotions in gift shop
Bus/wipe tables when needed
Server assistance (run credit cards, food & drink) when necessary
Ensure host stations are clean and adequately stocked before and end of shift
Effectively communicate in a concise and respectful manner
Qualifications
19+ years old
Possess strong communication and customer service skills
Flexible and adaptable to quickly changing demands
Ability to work on your feet for eight hours or more a day & lift large boxes weighing 35+ lbs
Benefits/Perks
Hourly wage PLUS TIPS!
Subsidized seasonal housing
50% off food & retail merchandise
Plus 25% off food @ our sister restaurant - Salty Siren!
Completion/performance bonus
Make lifelong friends