Host

The Hops Spot

Host

Syracuse, NY
Full Time
Paid
  • Responsibilities

    At The Hops Spot, we're all about good vibes and great food!

    With our trendy menu and upscale-casual atmosphere, you'll find yourself in an exciting work environment supported by top-notch professionals.

    We believe in a true work-life balance and showing appreciation for every team member.

    We are looking for a customer-focused Host to join our team! You will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience.

    You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, the restaurant staff, and our guests.

    Responsibilities:

    Greet guests and seat them at tables or in waiting areas

    Provide guests with menus

    Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seating’s

    Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff

    Manage the flow of guests into the dining and bar areas, and provide accurate wait times to incoming guests if appropriate

    Operate cash registers to accept payments for food and beverages

    Answer the phone.

    Take to-go orders when necessary.

    Keep the host stand neat, tidy, and presentable for guests.

    Qualifications:

    Previous restaurant hosting or serving experience preferred

    Friendly and customer-focused personality

    Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance

    Ability to clearly communicate guests’ needs to Servers, Bussers, Managers, etc.

    Ability to effectively communicate on the telephone

    Must be able to carry trays or supplies (10-30 lbs.)

    Join us and discover why our staff can't get enough of the Hops experience!

    The pay for this position is $10/hour + tips