Host

T

The Park at 14th

Host

Arlington, VA
Full Time
Paid
  • Responsibilities

    ****About The Park at 14th

    The Park at 14th is a vibrant, upscale casual restaurant known for its exceptional food, craft cocktails, and lively atmosphere. We are committed to providing our guests with an unforgettable dining experience through impeccable service and a warm, welcoming ambiance.

    Job Summary

    We are seeking a charismatic and engaging Host to join our team. As a host, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience. This role requires a warm demeanor, strong organizational skills, and the ability to thrive in a fast-paced environment. Familiarity with OpenTable or similar seating systems is a plus!

    Key Responsibilities

    • Greet guests warmly upon arrival and make them feel welcomed.
    • Escort guests to their assigned seating areas or designated floors.
    • Assist guests with inquiries, providing information about the establishment, menu, and events.
    • Manage reservations and seating arrangements to maximize guest satisfaction and table turnover.
    • Maintain a clean and organized entrance area, ensuring necessary supplies are readily available.
    • Monitor and manage guest waitlists, providing accurate wait times and keeping guests informed.
    • Collaborate with servers, bartenders, and kitchen staff to ensure seamless operations.
    • Stay informed about current promotions, events, and menu offerings to share with guests.
    • Handle guest concerns or complaints professionally, escalating issues when necessary.

    Qualifications

    • High school diploma or equivalent.
    • Previous experience in customer service, preferably in hospitality or a restaurant setting.
    • Exceptional interpersonal and communication skills.
    • Friendly, professional demeanor with the ability to make guests feel comfortable.
    • Polished, professional appearance.
    • Strong organizational and multitasking abilities.
    • Ability to stay calm and professional under pressure.
    • Basic computer skills for managing reservations and seating systems.
    • Familiarity with OpenTable or similar software is a plus.
    • Availability to work evenings, weekends, and holidays as needed.
    • Team player with a positive attitude, strong work ethic, and enthusiasm for hospitality.

    Compensation and Benefits

    • Pay: $18.00 - $25.00 per hour (based on experience).
    • Job Types: Full-time, Part-time, Temporary.

    Work Environment

    • Physical setting: Upscale casual restaurant.

    • Shifts: 4–12 hours (evening and night shifts available).

    • Availability: Flexibility to work a variety of shifts, including evenings, weekends, and holidays.

      • Operating Hours (Excluding Special Events)
        Friday: 5 PM–3 AM
        Saturday: 11 AM–3 AM
        Sunday: 11 AM–7 PM
        Monday: Closed
        Tuesday: Closed
        Wednesday: Closed
        Thursday: 5 PM–2 AM