Host Job Description:

We are looking for a customer-focused Host to join our team! You will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience.

You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, restaurant staff, and guests.

Responsibilities:

Greet guests and seat them at tables or in waiting areas

Provide guests with menus

Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings

Inform guests of current specials and who will be serving them to ensure a smooth handoff to the service staff

Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate

Answer the phone.

Take to-go orders when necessary.

Keep the host stand neat, tidy, and presentable for guests.

Qualifications:

Previous restaurant hosting or serving experience preferred

Friendly and customer-focused personality

Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance

Ability to clearly communicate guests’ needs to Servers, Bussers, Managers, etc.

Ability to effectively communicate on the telephone

Must be able to carry trays or supplies (10-30 lbs.)

Previous experience with Sevenrooms, Open table, and/or Aloha preferred

Ability to work standing for 8+ hours