Are you a driven leader who thrives on providing 5-star service to hotel guests? You could be the perfect fit for our next assistant general manager position! We need an experienced hospitality expert who can work with our general manager on daily operations and take on their responsibilities, such as managing workers and department operations, while they are not available. Our ideal candidate has a bachelor's degree in hospitality management and a strong desire to provide great customer service. Please apply as soon as possible if you are looking for a new and exciting challenge in the hotel industry! Responsibilities: • Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas • Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest service • Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention • Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations • Collaborate with department heads and the general manager to develop an annual budget, and assess performance throughout the year, making modifications as needed to preserve profitability Qualifications: • Possess excellent organizational skills, communication skills, and problem-solving skills • Previous experience managing a team is required; preferably in a hospitality role such as department manager • This role requires a strong emphasis on putting the guest first and providing exceptional customer service • 3+ years of experience working in a hotel or the hospitality industry required • This position requires a high school diploma or GED, and a bachelor's degree with preference given to those with a hospitality management degree
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