Hotel Assistant General Manager

Home2 Suites and Tru by Hilton

Hotel Assistant General Manager

Flagstaff, AZ
Full Time
Paid
  • Responsibilities

    The NEW Dual brand Home2 Suites and Tru by Hilton Hotel is now hiring an Assistant General Manager! This property is owned and operated by NCG Hospitality.

    The Home2 Suites and Tru is currently under construction and will be opening late fall. NCG Hospitality is a leader in the ownership, development, and operations of premier hospitality properties, recently winning 2024 Top Work Place AZ Central award.

    Located near the Coconino National Forest and Lowell Observatory, the 105,000 sq ft Home2 Suites & Tru property features a total of 204 guestrooms, an indoor pool, two outdoor patios, a gaming zone, and a bar in the shared lobby.

    Core Benefits:

    • Paid Sick Time
    • Paid time off and Personal Days
    • Paid volunteer hours → Earn money for community service!
    • Flexible schedules

    Team Member Travel Perks:

    • Worldwide hotel stays starting at forty-nine dollars per night
    • Rate based on availability and property brand
    • Free night stays at NCG Hospitality hotels

    Professional Development:

    • Dedicated training and development with opportunities for growth

    • Educational and professional certification assistance

    Health and Wellness:

    • Health, Dental and Vision plans
    • Virtual telehealth services
    • Team Member Assistance Program with mental health resources
    • TeleDoc confidential counseling
    • Health and fitness monthly reimbursement program

    Financial:

    • 401(k) retirement plan
    • 100% match on the first 3% and 50% match on the next 2% of team member contributions
    • Same day pay option
    • Health Savings Account

    How do I make an impact on my team?

    Our friendly and attentive Hotel Assistant General Manager assists with overseeing all property operations while also providing our guests with excellent customer service and a memorable stay.

    Oversee property staffing to include recruitment & selection, orientation, training & development, scheduling, counseling, performance management and other team member relations issues

    Assist with various accounting/financial functions

    Promote and maintain excellent service scores

    Act as the Manager on Duty in the absence of the General Manager

    Assist with the local sales efforts while staying current on industry trends and local market activities

    Ensure safety and security of the property, staff and guests

    What does success look like in this role?

    College degree or at least three years of related work experience in business management, hospitality or related field

    Friendly customer service to brighten the day of our guests

    Hospitality and guest focus

    Strong attention to detail

    Ability to be patient and creatively problem solve

    Reliability and honesty

    Desire to contribute to a supportive and effective team

    Who is NCG Hospitality®? We are a leader in the ownership, development, and operations of premier hospitality properties. Established over 45 years ago, NCG Hospitality has evolved into a successful third-generation, family-owned business. We proudly own and operate over 30 properties across multiple states including Hilton and Marriott hotels, restaurants, and a conference center. We explore the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility.

    As you give your all to our guests on their unforgettable journeys, rest assured that we'll be there every step of the way, supporting you on your own thrilling adventure. Check out our jobs at ncgcareers.com and join our growing team!

    NCG Hospitality is an Equal Opportunity Employer.