Hotel Assistant Manager

stayAPT Suites Harrisburg

Hotel Assistant Manager

Harrisburg, PA
Full Time
Paid
  • Responsibilities

    We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity to you! Responsibilities: • Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met • Deliver support to the human resources department to help them improve turnover management, employee motivation, and staff growth and retention • Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas • Verify that all local, state, and federal laws and regulations, as well as any business or brand-specific policies and procedures, are followed • Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability Qualifications: • Have superb communication skills, organizational skills, and problem-solving skills • Previous experience managing a team is required; preferably in a hospitality role such as department manager • You must have a high school diploma or GED; bachelor’s degree in hospitality management, or a related field • This role requires a strong emphasis on putting the guest first and providing exceptional customer service • You must have 3 or more years of experience working in the hospitality field Compensation: $43,000

  • Compensation
    $43,000 per year