Our successful hotel is seeking a dedicated banquet manager who is eager to provide our guests with an unforgettable event experience. You'll work directly with guests to book banquet space and provide options that meet their needs and budgets. We require someone with exceptional leadership abilities to manage banquet staff and ensure that our hotel services are of the highest quality. Our ideal candidate is a self-starter with 3+ years of hospitality experience, preferably in a management role, and an unwavering commitment to client satisfaction. If this describes you, please apply as soon as possible! Responsibilities: • Create departmental rules, processes, quality standards, and cost-cutting strategies to continually enhance the customer-focused banquet area • Communicate all event orders to on-site banquet staff members, so they are aware of their roles and obligations • Provide an optimal level of event service by supervising the banquet area's daily operations, including ordering supplies, supervising event space set-up, and determining staffing levels • Assess and document the outcome of each event to propel future improvement upon all processes • Engage with customers to go through banquet event options that suit their budget and go over any changes, questions, or concerns to ensure a quality product is provided Qualifications: • High school diploma or equivalent, associate degree in hospitality management preferred • Must have excellent customer service and communication skills • Proficient in computer skills, especially MS Office (Word, Excel, and Powerpoint) • This role requires a strong emphasis on putting the guest first and providing exceptional customer service • Over 3 years experience managing a team in a hospitality role, preferably in a food service capacity Compensation: $60,000 - $65,000 yearly

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