Join our team, a 2025 USA Today Top Workplace Winner!
Now hiring a Hotel Director of Sales at the Hampton Inn & Suites Phoenix Downtown.
Why You’ll Love Working with Us The Hampton Inn & Suites Phoenix Downtown is managed by NCG Hospitality, a family-owned property management company with over 45 years of proven success. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed. We foster genuine customer engagement and a positive, team-oriented work culture where your contributions are valued and celebrated.
Achievements for NCG Hospitality and our portfolio of properties include:
USA Today Top Workplace Winner 2025
WI State Journal Top Workplace 2025
Madison Magazine Best Places to Work 2025
AZ Central Top Workplace 2024
Cultural Excellence Award 2024
Bonus earning potential of 30% and opportunity for five payouts a year!!
Our success at NCG Hospitality stems from our Team Members who are committed to delivering extraordinary experiences for all guests, while upholding our Core Values: Growth, Fun, Trust, and Responsibility. In return, we offer our Team Members the following benefits, incentives and more.
Professional Development:
Dedicated training and development with opportunities for growth
Educational and professional certification assistance
Team Member Travel Perks:
Worldwide hotel stays starting at forty-nine dollars per night
Rate based on availability and property brand
Free night stays at NCG Hospitality hotels
Core Benefits:
Paid Sick Time
Paid time off and anniversary day off with pay
Paid volunteer hours → Earn money for community service!
Flexible schedules
Health and Wellness:
Health, Dental and Vision plans
Virtual telehealth services
Team Member Assistance Program with mental health resources
TeleDoc confidential counseling
Health and fitness monthly reimbursement program
Financial:
401(k) retirement plan
100% match on the first 3% and 50% match on the next 2% of team member contributions
Same day pay
Catch Of The Day Program → Earn money for helping other team members and guests!
Everyone Sells → Earn money for bringing in business to our properties!
Referral program for team members
How do I make a difference on my team?
Identify and pursue new and repeat business through prospecting calls, visits, site tours, lunches and networking events and oversees all Level 1 client partners
Manages sales staff to include: hiring, training, coaching and development of managed personnel based on performance and accountability
Understands and continuously evaluates market conditions, competitive set and market pricing to position properties to be rate leaders in local market
Achieve/exceed budgeted revenue goals and market share goals
Constantly monitor optimal business mix and continually identify and develop new markets and products to proactively react to changing market conditions.
Properly manage time between managing direct sales and marketing efforts with primary focus on developing corporate accounts, group sales and meeting and event sales based on determined market mix
Work with property and revenue management team to ensure proper revenue management functions, rate and inventory management and forecasting are being fully evaluated to optimize revenues based on demand. This includes space utilization of banquet/meeting space and sales department expenses
What does success look like in this role?
Prior supervisory experience required
Bachelor’s Degree in Business, Marketing or Hospitality preferred
5+ years’ in progressive property sales with leadership responsibilities
Effective talent management and staff development experience
Must be financially adept and accountable in managing to budget
Must have experience in the development and execution of sales and marketing plans
Ability to communicate effectively verbally and in writing
Strong interpersonal skills
Strong understanding of revenue management principles to maximize revenue
Effective planning, organization and time management skills
Experience with computer applications including but not limited to: Microsoft Office products and property management systems.
Experience with sales-based CRM applications (Delphi etc.)
Who is NCG Hospitality®? We are a leader in the ownership, development, and operations of premier hospitality properties. Established over 45 years ago, NCG Hospitality has evolved into a successful third-generation, family-owned business. We proudly own and operate over 30 properties across multiple states including Hilton and Marriott hotels, restaurants, and a conference center. We explore the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility.
As you give your all to our guests on their unforgettable journeys, rest assured that we'll be there every step of the way, supporting you on your own thrilling adventure. Check out our jobs at ncgcareers.com and join our growing team!
NCG Hospitality is an Equal Opportunity Employer.