Seeking a talented Food and Beverage Manager to enhance customer service excellence at a prominent hotel in Harrisonburg, VA. Join our team at Doubletree Hotel to oversee the restaurant, kitchen, and banquet operations, ensuring top-tier guest satisfaction and seamless event execution. Ideal for individuals passionate about engaging with others, thriving in dynamic settings, and aspiring to advance in the hospitality industry. Embrace the daily rewards and challenges that come with this role - submit your application today! Responsibilities: • Lead the daily operations of the food and beverage department at a local hotel in Harrisonburg, VA • Oversee menu development, staff management, customer service, budgeting, and scheduling for the Food & Beverage team • Regularly analyze guest satisfaction ratings and offer recommendations for continuous improvement • Supervise recruitment, training, and performance of the food and beverage team to ensure exceptional service standards • Develop and maintain operational plans and schedules to optimize team efficiency • Effectively monitor and manage product, supply, and labor costs • Coordinate and execute flawless catering events • Collaborate with various hotel-wide teams to enhance customer service and operational efficiency • Implement innovative strategies to drive revenue growth • Coach and mentor team members to support their professional development • Plan and execute engaging promotional activities and events • Provide guidance and support for the team's ongoing development • Create enticing daily specials and happy hour offerings • Attend monthly profit and loss meetings for financial updates and insights Qualifications: • Must have a minimum of 2 years of experience overseeing restaurant and bar operations • A high school diploma or equivalent is required, and an associate degree in hospitality management is preferred • Must demonstrate a deep understanding of current culinary trends and best practices for portion control and presentation • Knowledge of and adherence to local, state, and national health and safety regulations is essential • Possession of a valid food handling license is a must • Excellent communication, customer service, leadership, and teamwork skills are required • Basic knowledge of accounting principles is necessary • Strong attention to detail is a key requirement for this role • Proficiency in both oral and written communication is essential • Must be high-energy and results-driven • Demonstrated expertise in food and beverage cost controls is necessary • Full availability for flexible scheduling is required
• Lead the daily operations of the food and beverage department at a local hotel in Harrisonburg, VA • Oversee menu development, staff management, customer service, budgeting, and scheduling for the Food & Beverage team • Regularly analyze guest satisfaction ratings and offer recommendations for continuous improvement • Supervise recruitment, training, and performance of the food and beverage team to ensure exceptional service standards • Develop and maintain operational plans and schedules to optimize team efficiency • Effectively monitor and manage product, supply, and labor costs • Coordinate and execute flawless catering events • Collaborate with various hotel-wide teams to enhance customer service and operational efficiency • Implement innovative strategies to drive revenue growth • Coach and mentor team members to support their professional development • Plan and execute engaging promotional activities and events • Provide guidance and support for the team's ongoing development • Create enticing daily specials and happy hour offerings • Attend monthly profit and loss meetings for financial updates and insights