Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Part Time-AM Shift-7am to 3pm-weekday and weekends Responsibilities: • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests • Connect with the housekeeping department to ensure guest accommodations are ready • Handle customer complaints as necessary • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date Qualifications: • Displays impeccable interpersonal, time management, organizational skills, and customer service skills • Must have graduated high school, received a GED or equivalent • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred • Working knowledge of Microsoft Office and reservation management systems • Comfortable taking telephone calls and mitigating stressful situations Compensation: $15 per hour

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