Hotel Front Desk Attendant

Chateau Merrimack Resort & Spa

Hotel Front Desk Attendant

National
Paid
  • Responsibilities

    We are seeking an enthusiastic Front Desk Receptionist who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience. Responsibilities: • Welcome guests warmly, determine their needs, and manage the registration process. • Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift • Manage guest check-ins and check-outs appropriately • Take reservations in person, via email, or over the phone, including group bookings. • Operate the hotel switchboard, answer inquiries, and transfer calls as needed. Qualifications: • Experience in food service or hospitality is preferred but not required—we welcome applicants at all experience levels. • Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint • Physical ability to stand, walk, and lift up to 25 pounds as needed. • Availability to work flexible schedules, including weekends and holidays. • Proven customer service experience with a strong guest-focused mentality Compensation: $17 - $23 hourly