195 S Colorado Ave Idaho Falls Must be able to work weekends and holidays. Shift 3pm-11pm 3 days Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Responsibilities: • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date • Field customer complaints when necessary • Work with the housekeeping staff to ensure rooms are ready for new guests • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information Laundry is getting doneCook cookies and soup Qualifications: • Comfortable taking telephone calls and mitigating stressful situations • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills • Has previous experience or working knowledge of Microsoft Office and reservation management systems • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred Compensation: $11 - $12 hourly

• Laundry is getting doneCook cookies and soup