We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Responsibilities: • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information • Communicate with housekeeping to make sure guest rooms are ready • Field customer complaints when necessary Qualifications: • Has experience answering telephone calls and troubleshooting stressful situations • 1+ year of hotel industry experience or related job preferred • Exhibits working knowledge of Microsoft Office and reservation management systems • Displays impeccable interpersonal, time management, organizational skills, and customer service skills • High school graduate, GED recipient, or equivalent Compensation: $15.00 hourly

•