We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Responsibilities: • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers • Work with the housekeeping staff to ensure rooms are ready for new guests • Field customer complaints when necessary • Perform regular bookkeeping duties: make sure hotel guest information is current and correct • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs • Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment Qualifications: • High school diploma, GED, or equivalent • 1+ year of hotel industry experience or related job preferred • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills • Exhibits working knowledge of Microsoft Office and reservation management systems • Well-versed in taking telephone calls and handling stressful situations • Must be able to stand on your feet for 8 hours during a typical shift • Please only apply if you meet each of these criteria Compensation: $13 - $13.50 hourly

• Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment