Idaho Falls Comfort Inn 195 S Colorado Ave We’re looking for a positive and professional Hotel Front Desk Agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. Weekends and Holidays are a must! Must be able to lift and pull up to 40lb. Going up and down the stairs. If this sounds like you, apply today! Responsibilities: • Connect with the housekeeping department to ensure guest accommodations are ready • Field customer complaints when necessary • Perform regular bookkeeping duties: make sure hotel guest information is current and correct • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information Qualifications: • Exhibits working knowledge of Microsoft Office and reservation management systems • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills • Has experience answering telephone calls and troubleshooting stressful situations Compensation: $12 - $12.50 hourly

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