We’re looking for an enthusiastic hotel front desk manager with 1 year of prior experience to ensure every guest at our hotel has an exceptional stay with us. You will lead operations at the front desk, act as the first point of contact for guests, and cultivate staff members who will go above and beyond our high customer satisfaction standards. Applicants should be strong leaders who love working with people. If this sounds like you, apply today! Responsibilities: • Gather financial information and generate occupancy reports for the general manager • Handle the front desk budget and order office supplies as needed • Oversee all operations at the front desk and ensure the highest level of customer satisfaction for every guest • Hire, train, and supervise front desk staff, including concierge, front desk agents, and ensure they provide excellent guest services and enforce hotel policies • Engage with hotel guests in person and over the phone, help with any questions they may have, and resolve complaints Qualifications: • Over 2 years of experience in office management in the hospitality industry as a front desk supervisor or similar position • Must possess a high school diploma or equivalent certification (GED) • Possess excellent management skills, communication skills, and multitasking skills • Bookkeeping skills and experience with MS Office a plus • Prior hospitality experience of 1 year is required for this position Compensation: $14 - $18 hourly

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