We’re in search of a hotel front desk manager that will provide exceptional service, so every guest who stays with us becomes a repeat customer. You’ll be the face of the operation and the first person guests see when they come through the doors. You’ll be responsible for supervising staff, interacting with guests, and ensuring our high standards for customer satisfaction are met. If you have 1 year of previous hospitality experience and you’re looking for a leadership opportunity on an already fantastic team, apply now! Responsibilities: • Hire, train, and supervise front desk staff, including concierge, front desk agents, and ensure they provide excellent guest services and enforce hotel policies • Engage with hotel guests in person and over the phone, help with any questions they may have, and resolve complaints • Gather financial information and generate occupancy reports for the general manager • Oversee all operations at the front desk and ensure the highest level of customer satisfaction for every guest Qualifications: • Must possess a high school diploma or equivalent certification (GED) • Over 2 years of experience in office management in the hospitality industry as a front desk supervisor or similar position • Prior hospitality experience of 1 year is required for this position • Showcase exceptional multitasking, communication, and management skills • Prior Hilton Hotel experience would be preferred Compensation: $16 hourly

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