We’re in search of a hotel front desk manager that will provide exceptional service, so every guest who stays with us becomes a repeat customer. You’ll be the face of the operation and the first person guests see when they come through the doors. You’ll be responsible for supervising staff, interacting with guests, and ensuring our high standards for customer satisfaction are met. If you have 1 year of previous hospitality experience and you’re looking for a leadership opportunity on an already fantastic team, apply now! Responsibilities: • Oversee all operations at the front desk and ensure the highest level of customer satisfaction for every guest • Interact with customers both in-person and over the phone, assist with inquiries, and mitigate any guest complaints • Hire, train, and supervise front desk staff, including concierge, front desk agents, and ensure they provide excellent guest services and enforce hotel policies • Compile occupancy reports and financial information for the general manager • Handle the front desk budget and order office supplies as needed Qualifications: • At least 2 years of experience as a front office manager, front desk, or similar position in the hospitality industry or related field • High school diploma or equivalent certification required (GED) • Experience with MS office and bookkeeping skills desired • Showcase exceptional multitasking, communication, and management skills • 1 year of previous experience working in the hospitality industry

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