Are you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We’re hiring a hotel front desk manager to lead our already fantastic team. You’ll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services are exemplary. Applicants should have experience in the hospitality industry, demonstrate a commitment to customer service, and come to work with a positive attitude. If you have management skills and enjoy providing excellent customer service, apply today! Responsibilities: • Generate occupancy reports and compile financial information for the general manager • Hold responsibility for the front desk budget and order any necessary office supplies • Direct front desk operations and ensure customer service meets our high standards for guest satisfaction • Interact with customers both in-person and over the phone, assist with inquiries, and mitigate any guest complaints • Hire, train, and supervise front desk staff, including concierge, front desk agents, and ensure they provide excellent guest services and enforce hotel policies Qualifications: • Showcase exceptional multitasking, communication, and management skills • Experience with MS office and bookkeeping skills desired • 1 year of previous experience working in the hospitality industry • 2 or more years of experience as a front desk supervisor or related office management position in the hospitality industry • Applicants must have a high school diploma or GED Compensation: $15 - $16 hourly

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