Hotel Front Desk Night Auditor

Crowne Plaza Englewood

Hotel Front Desk Night Auditor

Englewood, NJ
Paid
  • Responsibilities

    Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. This is an overnight position, weekends are required. Responsibilities: • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages • Make sure every hotel guest has a pleasant stay • Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Complete additional bookkeeping, administrative, and accounting procedures as requested • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required Qualifications: • Excellent customer service and communication skills are required • High school diploma or equivalent required; some college preferred • Requires a flexible schedule that allows for overnight shift hours • Must be computer proficient; experience with accounting or reservation software is a bonus • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required • Opera experience preferred • Ability to work the 11 pm til 7:30 am shift • Weekend and Holidays Compensation: $19 per hour