Hotel Front Desk Night Auditor

Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel

Hotel Front Desk Night Auditor

Houston, TX
Paid
  • Responsibilities

    Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities: • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages • Make sure every hotel guest has a pleasant stay • Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Perform additional bookkeeping, administrative, and accounting procedures as required Qualifications: • Excellent customer service and communication skills are required • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required • Proficiency with computers is required; experience with reservation and accounting software is desired • High school diploma or equivalent required; some college preferred • Flexible overnight hours are required