Hotel Front Desk Night Auditor

Doubletree by Hilton Colorado Springs

Hotel Front Desk Night Auditor

Colorado Springs, CO
Paid
  • Responsibilities

    Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today! This is a part-time position. Responsibilities: • Provide exceptional service to all hotel guests during their stay • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed • Complete additional bookkeeping, administrative, and accounting procedures as requested • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages Qualifications: • Outstanding communication skills and excellent customer service skills are required • Proficiency with computers is required; experience with reservation and accounting software is desired • Overnight shift; requires flexible hours • Diploma or equivalent from high school is required; some college is desired • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required Compensation: $16.50 - $17 hourly