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Hotel Front Desk Night Auditor

Hampton Inn & Suites Cincinnati/Kenwood

Hotel Front Desk Night Auditor

National
Paid
  • Responsibilities

    Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities: • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required • Perform additional bookkeeping, administrative, and accounting procedures as required • Ensure all guests feel they are having an exceptional experience at the property Qualifications: • Must be computer proficient; experience with accounting or reservation software is a bonus • Flexible overnight hours are required • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required • Excellent customer service and communication skills are required • High school diploma or equivalent required; some college preferred Compensation: $14 - $15 hourly