Hotel Front Desk Night Auditor

Hyatt Place Sharonville Convention Center

Hotel Front Desk Night Auditor

Cincinnati, OH
Paid
  • Responsibilities

    Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today! Responsibilities: • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required • Make sure every hotel guest has a pleasant stay • Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Perform additional bookkeeping, administrative, and accounting procedures as required Qualifications: • Outstanding communication skills and excellent customer service skills are required • Must be computer proficient; experience with accounting or reservation software is a bonus • Overnight shift; requires flexible hours • High school diploma or equivalent required; some college preferred • Experience in the hospitality industry or guest services is preferred, but not required Compensation: competitive based on experience $14-15.50 per hour