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Hotel Front Desk Night Auditor - Part-Time

Sheraton Houston Airport

Hotel Front Desk Night Auditor - Part-Time

Houston, TX
Paid
  • Responsibilities

    Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities: • Perform additional bookkeeping, administrative, and accounting procedures as required • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process • Ensure all guests feel they are having an exceptional experience at the property Qualifications: • Computer proficiency is required; experience with accounting or reservation software is preferred • High school diploma or equivalent required; some college preferred • Outstanding communication skills and excellent customer service skills are required • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required • Overnight shift; requires flexible hours