Hotel Front Desk Night Auditor (Pt)

Staybridge Suites Tallahassee I-10 East

Hotel Front Desk Night Auditor (Pt)

Tallahassee, FL
Paid
  • Responsibilities

    Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today! Responsibilities: • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager • Provide exceptional service to all hotel guests during their stay • Complete additional bookkeeping, administrative, and accounting procedures as requested • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required Qualifications: • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required • Diploma or equivalent from high school is required; some college is desired • Excellent customer service and communication skills are required • Must be computer proficient; experience with accounting or reservation software is a bonus • Flexible overnight hours are required