Holiday Inn Express Louisville South-Hillview, an IHG Hotel Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today! Responsibilities: • Make sure every hotel guest has a pleasant stay • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed • Complete additional bookkeeping, administrative, and accounting procedures as requested • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management Qualifications: • Experience in the hospitality industry or guest services is preferred, but not required • Computer proficiency is required; experience with accounting or reservation software is preferred • Some college is preferred but a high school diploma or equivalent is required • Excellent customer service and communication skills are required • Flexible overnight hours are required Compensation: $13 - $14 hourly
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