Hotel Front Desk Supervisor

Holiday Inn Express Kansas City Downtown

Hotel Front Desk Supervisor

Kansas City, MO
Full Time
Paid
  • Responsibilities

    We’re looking for an enthusiastic hotel front desk manager with 1 year of prior experience to ensure every guest at our hotel has an exceptional stay with us. You will lead operations at the front desk, act as the first point of contact for guests, and cultivate staff members who will go above and beyond our high customer satisfaction standards. Applicants should be strong leaders who love working with people. If this sounds like you, apply today! Responsibilities: • Lead operations at the front desk and make sure guests have an exceptional stay • Compile occupancy reports and financial information for the general manager • Interact with customers both in-person and over the phone, assist with inquiries, and mitigate any guest complaints • Handle the front desk budget and order office supplies as needed • Supervise current front desk staff and hire and train new staff to make sure they’re providing excellent customer service and implementing hotel policies Qualifications: • Applicants must have a high school diploma or GED • Experience with MS office and bookkeeping skills desired • Over 2 years of experience in office management in the hospitality industry as a front desk supervisor or similar position • Hospitality experience of at least 1 year is required for this role • Showcase exceptional multitasking, communication, and management skills Compensation: $30,000 - $35,000 yearly

  • Compensation
    $30,000-$35,000 per year