Are you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We’re hiring a hotel front desk manager to lead our already fantastic team. You’ll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services are exemplary. Applicants should have experience in the hospitality industry, demonstrate a commitment to customer service, and come to work with a positive attitude. If you have management skills and enjoy providing excellent customer service, apply today! Responsibilities: • Direct front desk operations and ensure customer service meets our high standards for guest satisfaction • Manage the hiring, training, and supervision of all front office staff members, and ensure they’re providing exceptional guest service and uphold hotel policies • Generate occupancy reports and compile financial information for the general manager • Make sure to adhere to the front desk budget and put in orders for office supplies as needed • Engage with hotel guests in person and over the phone, help with any questions they may have, and resolve complaints Qualifications: • Must possess a high school diploma or equivalent certification (GED) • Possess excellent management skills, communication skills, and multitasking skills • Bookkeeping skills and experience with MS Office a plus • 1 year of previous experience working in the hospitality industry • 2 or more years of experience as a front desk supervisor or related office management position in the hospitality industry Compensation: $20 - $22 hourly

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