Are you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We’re hiring a hotel front desk lead, to lead our already fantastic team. You’ll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services are exemplary. Applicants should have experience in the hospitality industry, demonstrate a commitment to customer service, and come to work with a positive attitude. If you have management skills and enjoy providing excellent customer service, apply today! Responsibilities: • Communicate with hotel guests face-to-face and over the phone, ensure all their questions are answered satisfactorily, and handle any complaints • Generate occupancy reports and compile financial information for the general manager • Oversee all operations at the front desk and ensure the highest level of customer satisfaction for every guest • Supervise current front desk staff and hire and train new staff to make sure they’re providing excellent customer service and implementing hotel policies • Make sure to adhere to the front desk budget and put in orders for office supplies as needed Qualifications: • Bookkeeping skills and experience with MS Office a plus • Over 2 years of experience in office management in the hospitality industry as a front desk supervisor or similar position • Applicants must have a high school diploma or GED • Hospitality experience of at least 1 year is required for this role • Possess excellent management skills, communication skills, and multitasking skills Compensation: $21 - $24 hourly

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