Are you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We’re hiring a hotel front desk manager to lead our already fantastic team. You’ll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services are exemplary. Applicants should have experience in the hospitality industry, demonstrate a commitment to customer service, and come to work with a positive attitude. If you have management skills and enjoy providing excellent customer service, apply today! Responsibilities: • Generate occupancy reports and compile financial information for the general manager • Lead operations at the front desk and make sure guests have an exceptional stay • Hire, train, and supervise front desk staff, including concierge, front desk agents, and ensure they provide excellent guest services and enforce hotel policies • Communicate with hotel guests face-to-face and over the phone, ensure all their questions are answered satisfactorily, and handle any complaints • Handle the front desk budget and order office supplies as needed Qualifications: • Possess excellent management skills, communication skills, and multitasking skills • Hospitality experience of at least 1 year is required for this role • Experience with MS office and bookkeeping skills desired • 2 or more years of experience as a front desk supervisor or related office management position in the hospitality industry • High school diploma or equivalent certification required (GED) Compensation: $60,000 - $62,000 yearly

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